We build products worthy of our home, to earn a place in yours. We hope that if something doesn’t work for you today, you’ll exchange it for another SMMT product that can elevate your lifestyle.
We offer a 30 day return/exchange policy for full price items from SMMToutdoor.com. Product returns require proof of purchase and must be in original condition, including original stickers and tags. Purchases made from authorized SMMT Outdoor stockists must be returned or exchanged at the retailer where the product was originally purchased.
Start a return with our return form and include ‘Return’ or ‘Exchange’ in the subject line. We are always looking to improve our products, so please include a reason for your return and any suggestions you may have to improve our product.
Please note:
- Refund requests must be made within 30 days of receipt of your order
- We will only accept returns in unused condition and in original packaging with original tags.
- Please allow up to 3 weeks for returns processing and refunds.
- Original shipping fees cannot be refunded and customer is responsible for return postage.
- Items sold on sale or with a code are not eligible for return.