Built Secure for a Reason. Here's the Trick to Loosen Up.
Our tumblers are designed for adventure—that means leak-proof, ultra-secure, and sometimes hard to open. This quick video shows you how to unlock the lid and get back to the good stuff.
If it does feel stuck, here’s how we’ve designed the tumbler to resolve this:
To keep things leak-proof, the lid locks in securely—which can occasionally make it tricky to open. But don’t worry, we built in a simple solution:
1. Use the metal base as a lever.
2. Hold the tumbler steady and twist the sipping lid counterclockwise, using the base to help apply pressure.
This quick move helps release the seal—so you’re back to sipping without spills.
Why We Build It This Way
Your tumbler is made for real mountain days—rough trails, slushy backseats, and wherever your path leads. That secure lid? It’s what keeps your coffee in the cup and off your gear.
Every detail is by design—so you can sip easy after earning it.